The Weevio Customer Portal gives your customers a branded, self-service experience for interacting with your business online. From tracking repair status to viewing order history, the portal extends your PIMS-powered operations directly to your customers.
Features
Configure branding, notifications, payments, repair forms, and all admin settings for your Customer Portal.
Sign in to the Customer Portal using a secure email link — no password required.
Your landing page with summary cards for payments, orders, repairs, and shipments at a glance.
Find orders, repairs, serial numbers, and PO numbers instantly from a single search bar.
View, search, and manage your orders — including line items, tracking, and quote approvals.
Track service repair orders, view device and parts details, and approve repair estimates.
Review, approve, or decline repair estimates directly in the Customer Portal before work begins.
Submit bulk repair requests with device entry, CSV upload, custom fields, and e-signature.
Pay invoices, quotes, and repair deposits online using ACH bank transfer or credit/debit card.
Let customers track their repair progress via a unique link or QR code — no login required.
Customers sign digitally and agree to your terms of service before submitting a bulk repair request.
Upload and manage your company logo and login background image to match your business branding.
Manage who can access your Customer Portal — add users, set permission levels, and control online store access.
Need Help?
For assistance, please send a message to our Support page.