Weevio Store is the central hub for managing your retail operations. Built to integrate seamlessly with PIMS Platinum and Gold systems, it provides powerful tools for order management, customer tracking, and real-time inventory synchronization.
Overview
Weevio Store transforms your PIMS system into a modern, cloud-based retail management platform. Whether you're processing in-store sales, managing online orders, or tracking customer interactions, Weevio Store gives you the tools you need to run your business efficiently.
Key Capabilities
- Order Management: Create, edit, and track customer orders with real-time inventory validation
- Service Repair Orders: Full SRO lifecycle management with status tracking, parts, and receipts
- Customer Management: Comprehensive customer profiles with transaction history and contact management
- Inventory: Real-time stock tracking and product catalog search synced from PIMS
- PIMS Integration: Automatic synchronization with your PIMS system ensures data consistency
- Multi-Channel Support: Handle orders from multiple sales channels in one unified interface
Core Features
The staff landing page with daily order totals, salesperson performance, smart alerts, and per-location filtering.
Browse, search, and manage all customer orders with advanced filtering and sorting tools.
Receive repair devices with barcode scanning, automatic SRO creation, customer verification, and equipment tag printing.
Create, track, and manage service repair orders with status updates, parts tracking, and receipt generation.
Manage walk-in customers and scheduled appointments with a real-time service queue for your store locations.
View and manage customer profiles, contact information, shipping addresses, and complete transaction history.
Search and look up product inventory, check stock levels, and track real-time availability synced from PIMS.
How It Works
PIMS Integration
Weevio Store connects directly to your PIMS Platinum or Gold system through secure APIs. This integration provides:
- Real-Time Sync: Product data, pricing, and inventory levels stay current
- Bidirectional Updates: Changes made in Weevio Store or PIMS are reflected in both systems
- Data Consistency: Single source of truth for customer and order information
- Automatic Backups: All transactions are recorded in your PIMS database
Workflow Integration
Weevio Store fits seamlessly into your existing operations:
Connect to PIMS
Link your Weevio Cloud account to your PIMS system using secure API credentials.
Configure Settings
Set up your preferences for order processing, pricing rules, and notifications.
Start Managing Orders
Use the intuitive interface to process orders, track inventory, and serve customers.
Automatic Sync
All changes sync automatically with PIMS - no manual data entry required.
Getting Started
Prerequisites
Before using Weevio Store, ensure you have:
- Active Weevio Cloud account
- PIMS Platinum system
- API access credentials for your PIMS system
- Stable internet connection for real-time synchronization
Quick Start
New to Weevio Store?:
Start with the Orders Management guide to learn the basics of processing and tracking customer orders, or jump to Service Repair Orders if your primary workflow is device repairs.
Need Help?
For assistance, please send a message to our Support page.