The Point of Sale (POS) is where your staff rings up walk-in sales and creates counter service repair orders. POS is the entry point for transactions that start at your store — from a single accessory sale through to a multi-device repair intake — and it writes directly to PIMS so records stay in sync with the rest of Weevio Cloud.
Overview
POS has two distinct workflows, each with its own list view and detail view:
- POS Order — counter sales. Build a worksheet, quote, sales order, or invoice; attach a customer; add line items with inventory lookup; apply discounts; and take payment at the register.
- POS SRO — counter repair intake. Capture device details and symptoms, run GSX warranty and diagnostic checks, take a deposit, print equipment tags, and hand off to the wider repair workflow.
Both workflows share the same customer database and post records to PIMS, so anything started at POS is immediately visible in Orders and Service Repair Orders.
Choosing POS vs. Orders or SROs
| Use POS when... | Use Orders / SROs when... |
|---|---|
| A customer is at the counter and you're starting a fresh transaction | You're updating, reviewing, or fulfilling an existing record |
| You want to take payment and produce a receipt as part of the same flow | The record already has line items and you only need to make changes |
| You need to print equipment tags at intake | The repair has already been received and you're working through diagnosis or parts |
Workflows
Build a worksheet, quote, sales order, or invoice with inventory lookup, discounts, AppleCare, and integrated payment.
Counter repair intake — capture devices, run GSX warranty and diagnostic checks, take a deposit, and print equipment tags.
Before You Begin
POS access requires:
- Active PIMS session. When you open POS, Weevio Cloud confirms your PIMS sign-in. If your session has expired you'll be sent to the PIMS sign-in screen first. See Startup Sign-In Issues if you can't get past this step.
- A configured location code. Your user profile must have a PIMS location code set, otherwise POS shows a "missing location" message and blocks new transactions. An admin can set this under User Management.
- The Orders, SROs & Customers module. This module is enabled per tenant. If you don't see POS in the navigation, contact your Weevio admin to confirm the module is enabled for your plan.
Per-location records:
Every order or SRO created at POS is tagged with the location code on your user profile. If you cover more than one store, sign out and back in with the matching location user, or update your location code before starting the transaction.
Next Steps
- POS Order — counter sales walkthrough, including line items, discounts, AppleCare, and taking payment.
- POS SRO — counter repair intake, GSX checks, deposits, and equipment tags.
- Service Repair Orders — full SRO lifecycle after intake.
- Orders — managing orders after they've been created.
Need Help?
For assistance, please send a message to our Support page.